Identity Authentication
Set up your online account
Completed
Important Note:
The China Life MPF Online Platform (website and Mobile apps) has been stopped service from 29 July 2024. Employer and scheme members please submit MPF administration instructions and access your MPF account information and balance via the eMPF Web Portal or eMPF Mobile App.
Alternatively, instructions may also be submitted by paper-based means to the eMPF Platform by post, fax, email or in person. Please use the correct version of eMPF paper instruction forms if you would like to submit paper form. You can obtain the paper form from eMPF Service Centres or download from eMPF.org.hk/forms/en:
Postal Address: PO Box 98929 Tsim Sha Tsui Post Office
Fax number*: 3197 2988
Email Address*: forms@support.empf.org.hk
In person to either of the following eMPF Service Centres:
Hong Kong Island: Unit 601B, 6/F, Dah Sing Financial Centre, No.248 Queen's Road East, Wanchai, Hong Kong
Kowloon: Suites 1205-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road, Tsim Sha Tsui East, Kowloon
New Territories: Suite 1802A, 18/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, New Territories
Office Hours:Monday to Friday 9:00 am to 6:00 pmSaturday 9:00 am to 1:00 pmClosed on Sunday and Public Holidays
* Not applicable to application that approved trustee requires certified true copy of supporting document.
Please be reminded that the MPF administration instructions received by China Life Trustees Limited through our original channels after 29 July 2024 will lead to rejection of the instructions.
For further details, please refer to the "Notice to Participating Employers and Members" issued on 22 May 2024. You may contact eMPF Customer Service Hotline at 183 2622 for administrative related enquiry and/or China Life MPF's Hotline at 3999 5555 for other related issue.